We are experiencing issues with the MITS reservations line.
Please call Dispatch at 504-889-7194 until further notice. We apologize for any inconvenience.


We are experiencing issues with the MITS reservations line.
Please call Dispatch at 504-889-7194 until further notice. We apologize for any inconvenience.

Monday, January 16, 2023 Martin L. King, Jr. Parade Schedule (lunes, 16 de enero de 2023 Calendario del desfile de Martin L. King, Jr.)
Eastbank In Kenner, the parade will start at 11:00 a.m. from Providence Baptist Church, 11509 Jefferson Highway and continues on Jefferson Highway. E3–Kenner Local - There will be no service from 3rd St and Coleman PL through Jefferson and Sauve. Westbank W3-Lapalco Route – There will be no service from Lapalco and Victory Drive to Lapalco and Giaise Street. Normal service will resume after parade has cleared. Ribera Oriental En Kenner, el desfile comenzará a las 11:00 a.m. desde la Iglesia Bautista Providence, 11509 Jefferson Highway y continuará en Jefferson Highway. E3-Kenner Local - No habrá servicio desde 3rd St y Coleman PL a través de Jefferson y Sauve. Ribera Occidental Ruta W3-Lapalco – No habrá servicio desde Lapalco y Victory Drive hasta Lapalco y Giaise Street. El servicio normal se reanudará después de que el desfile haya terminado.

Holiday Service Advisory (Mon Jan 16, 2023)

Jefferson Parish Transit will operate bus service according to the Saturday schedule for all routes in observation of the Federal holiday.

Aviso de Servicio (lunes 16 de enero de 2023)

Jefferson Parish Transit operará el servicio en horario del sábado para todas las rutas en observación del feriado federal.

E8 Elmwood Detour and Stop Closure (E8 Elmwood Desvío y Cierre de la Parada de Autobús)
Citrus & Kuebel stop (#18131) on the E8 Elmwood route is temporarily closed due to construction. Please proceed to Edward & Crawford stop (#18137) for the next stop pick-up. La parada Citrus & Kuebel (#18131) en la ruta E8 Elmwood está temporalmente cerrada debido a la construcción. Diríjase a Edward & Crawford (#18137) para la próxima parada de recogida.

Discontinued Stop Alert (Alerta de Parada Descontinuada) – E3 Jefferson Highway
JP Transit has discontinued service for one bus stop along the outbound E3 route, located on Jefferson Hwy. at Julius Ave. (Stop ID: 13319). JP Transit ha descontinuado el servicio para una parada de autobús a lo largo de la ruta de salida E3, ubicada en Jefferson Hwy. en Julius Ave.


Mobility Impaired Transportation System (MITS)

JP Transit provides paratransit service, also known as the Mobility Impaired Transportation System (MITS), as required by Sec. 37.121 of 49 CFR. MITS provides transportation for persons with disabilities who are unable to use fixed route JP Transit service. The fixed route service has designated bus stops at regular 2-block intervals along specific routes, whereas MITS provides origin-to-destination, demand-responsive service. JP Transit’s MITS service is designed to meet the requirements of the Americans with Disabilities Act (ADA); as required, JP Transit has established a reasonable modifications and accommodations request process. LIFT/Dial-A-Ride is a comparable paratransit service operated by the Regional Transit Authority in Orleans Parish.

JP Transit operates MITS service seven days a week, and service hours coincide with daily fixed-route service. Please note that JP Transit operates MITS service on a Sunday timetable on the JP Transit designated holidays, which can be found by scrolling to the bottom of this page, and any JP Transit webpage.

Reservations: (504) 889-7156

If you are experiencing issues with the MITS reservations line, please call our dispatch line at 504-889-7194 until further notice. We apologize for any inconvenience.

Dispatch: (504) 889-7194

Fare: $3.00 Each Way (cash only)

NOTE: To make a reservation you must FIRST fill out an application (link directly below):

Get Application (English)
Get Application (Spanish)

Who is Eligible to Ride MITS?

MITS service is available to persons who meet specific criteria described in the ADA. Individuals are eligible for MITS service only if there is some part of the fixed route bus system that they cannot use or navigate because of a disability. An individual is eligible if he or she has a permanent, temporary, or intermittent disability as described below and if the fixed route bus system cannot provide service to a particular individual for a particular trip.

Applying to Ride JP Transit MITS Service

JP Transit has a standardized evaluation process to determine the eligibility of riders seeking access to paratransit service. The MITS service application (see below) must be completed in its entirety and mailed to the MITS office (address provided in application). Upon receipt of the completed application, a form will be forwarded to the healthcare professional specified on the healthcare professional authorization form. When MITS receives this form from the healthcare professional, the applicant will be notified regarding the status of their eligibility.

Applications are also available by calling or writing the MITS Office and can be obtained in other formats upon request.

Fare structure recommended by the TAB

operated by Transdev, Inc.
118 David Drive, Metairie, Louisiana 70003

Office: (504) 758-9135   Fax: (504) 324-0834

How Much Does it Cost to Ride MITS?

As of January 2010, each MITS rider pays a fare of $3.00 for each one-way trip. The fare was recommended by the Transportation Advisory Board and approved by the Jefferson Parish Council. By law, the fare for MITS cannot exceed two times the regular fare for fixed route buses. There is no charge for a personal care attendant traveling with a MITS rider. Guests are charged the same fare as certified MITSriders. Coupon books are available in the MITS Office.

Service Area

JP Transit operates MITS service throughout urbanized Jefferson Parish, and all of Orleans Parish. Urbanized Jefferson Parish includes the Eastbank, all developed areas north of the Hero Cutoff on the Westbank, and the Lafitte area.

Service Area Map

Rules and regulations for MITS riders:

For a printable pdf of the regulations click on the links below or contact the MITS office at (504) 738-9135.

MITS Riders Guide
MITS Riders Guide – Spanish
MITS Riders Guide – Audio


Coronavirus Update

Plan Your Route

Get Transit Directions

Holiday Service

Saturday schedule is operated on the following holidays:


  • New Year’s Day
  • Martin Luther King Jr. Day
  • Mardi Gras Day
  • Good Friday
  • July 4th
  • Labor Day
  • Thanksgiving
  • Christmas


A separate schedule will be announced and used during carnival season (week preceding Mardi Gras day).

Routes without Saturday service do not operate on holidays.