Contact

Call the Ride Line: (504) 248-3900

For information related to JP Transit bus schedules, routes, fares, etc., please contact the Ride Line at (504) 248-3900. The Ride Line can answer questions on operations for both JP Transit and the New Orleans RTA.

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E-mail JP Transit

JP Transit encourages riders to contact us with any questions or concerns. We can help you navigate the system and also welcome your comments. Your feedback helps to make the JP Transit system stronger for all riders.

For more information or to voice your opinion please send us an email at jefftransitinfo@solutient.com.

To reach the MITS Paratransit Office:

Applications: (504) 758-9135
Trip Reservations: (504) 736-8483

For more information on our paratransit service, please see our MITS page.

For all other customer service issues:

For lost-and-found, compliments, complaints, or comments, riders may call (504) 367-7433 or email us at jefftransitinfo@solutient.com.

Individuals with Disabilities:
Any individual who would like to submit a request regarding the accessibility of Jefferson Parish Bus Stops, please call (504) 367-7433 or email us at jefftransitinfo@solutient.com. JP Transit will attempt to review, investigate, and respond within 30 days of receipt of all requests.